ADAM QUIRK
PHONE: (920) 819.0833 | EMAIL: adam@adamquirk.me | WEB: www.adamquirk.me
BIOGRAPHICAL sUMMARY
Adam Quirk is an award-winning criminal justice professional with nearly 20 years of experience in investigations, compliance, team leadership and supervision, security management and background checks, program initiation and development, and coalition-building. Experienced and technologically skilled investigator, with expertise in mobile networks, data retrieval and other digital technologies, including social media. History of novel security/loss prevention/enforcement project management and development. Leadership in drug diversion, solving violent crimes and bank robberies, and working with special witnesses. Effective collaborator with internal partners as well as state and local law enforcement agencies. Experienced liaison to executive leadership, external stakeholders and media, translating technical subject matter effectively to lay audiences.
PORTFOLIO OF SKILLS
Experienced Criminal Investigator Broad Experience with U.S. Justice System
Security Professional Leader, Intergovernmental Criminal Enforcement
Background Investigations Collaborative Security Program Developer
Team Leader & Facilitator Coordinator, External Agencies & Private Sector
Personnel Supervisor Confident Speaker & Valuable Expert Witness
Program Manager Law Enforcement Trainer
Budget Preparation & Management Expertise in Use of Cellular Technology Data
professional experience
DIRECTOR OF INVESTIGATIONS 2019-Present
OYO Hotels Inc.
Lead, manage, and conduct investigations concerning potential Code of Conduct, conflicts of interest, financial misconduct, fraud, and other violations of internal company policies or of the law that may present compliance or legal risk to the company throughout North America.
Thoroughly document investigative reports and draft robust investigation reports for business review.
Partner with Internal Audit, Human Resources, Legal, Information Security, and other internal organizations regarding cross-functional investigations, in the U.S. and India.
Conduct analysis, develop remediation and make recommendations in response to identified fraud and misconduct.
Develop and implement the Corporate Investigations Team in North America
Conduct audits of personnel activity to detect fraud, waste, and abuse of company finances, assets and other resources.
Develop and implement corporate investigations, policies, and procedures for the new Corporate Investigations Team to detect and prevent fraud and other illicit activities.
Present briefings to members of management, including company Vice Presidents, the Chief Operations Officer and the Chief Executive Officer.
GLOBAL INVESTIGATOR, ANTI-FRAUD & PIRACY January 2019-September 2019
Facebook Inc.
Detected and investigated fraudulent hardware devices and produced investigative reports that detailed counterfeit and/or manipulated prototypes.
Analyzed and assessed risks and threats to Facebook's people, assets and reputation across the designated region/function.
Completed team projects and products at the direction of the Manager of Investigations.
Supported an environment of protecting Facebook’s people, assets, and reputation through reporting, intelligence and information sharing, and partnering with Global Security and cross-functional FB partners.
Gathered and analyzed data to facilitate improvements in the methodologies, tools and techniques to enable the team to scale and optimize operations to mitigate potential risk.
Appropriately leveraged resources, technology, information, and tactics in a manner that protected reputation and minimizes risk.
Developed and sustained a collaborative partnership with headquarters and regional partners.
Developed and maintained strong relationships with other business partners to effectively support their respective Departments.
Drove a respectful team culture centered on open communication, sharing, listening, and recognition of team members at all levels.
Followed company procedures and processes as it relates to Global Security best practices, and handling of confidential information.
DIVISION GENERAL MANAGER 2017-2018
As a startup division, work directly with the CEO and CFO to develop and implement FCRA compliant pre-employment background screening services for multi-million dollar transportation clients and staffing agencies throughout the U.S.
Work with the Executive Vice President of Client Service & Account Management (CSAM), and the Senior Vice President of Business Development to create the strategy for growth and retention of clients for the new background screening division
Organize, manage and supervise newly created background screening division
Develop departmental procedures, protocols and best practices for all pre-employment background screening services
Achieve profitability by managing the profit and loss statements for the department and individual clients
Manage multiple vendors throughout the U.S. to maintain superior services and turnaround times
Maintain industry expertise and proper adherence to the Fair Credit Reporting Act
Create a high performance team by developing a dynamic workforce
Collaborate with General Managers within CSAM to ensure synergy exists across all of CSAM
Conduct regular team and department meetings
Drive success by meeting and exceeding client contractual service level agreements
Participate in client business review meetings as needed
Develop and present presentations to current and prospective clients
Create a low cost environment by driving down costs and increasing efficiency within the department
Establish strong relationships with clients, direct reports, service vendors and other internal departments
Represent the department and organization by traveling to industry conferences and client facility visits
Participate on cross-functional teams to provide fully integrated solutions for the company and our clients
Work collaboratively with the Executive Vice President of IT and other departments to provide thorough requirements priorities and user testing for IT development and system integration
Recruited by a nationally recognized recruiting firm to lead this start-up division
Developed and implemented a background screening program from the ground up in less than 6 months
LICENSED PRIVATE INVESTIGATOR & PRINCIPAL OWNER 2014-Present
Conduct investigations, perform undercover operations, obtain evidence, search databases and records, and conduct interviews. Write detailed reports of investigation, serve subpoenas, locate witnesses and wanted individuals, and testify in court. Maintain strict client confidentiality.
Prepare thorough reports, memorandums and summaries outlining investigation facts, data and relevant investigative information for clients and attorneys
Interview subjects, complainants, and witnesses to gather and evaluate evidence
Obtain and examine records, reports, transcripts, correspondence, and other data of consequence to the transactions or allegations under investigation
Verify, corroborate and establish relationships of all facts and evidence obtained, presented or alleged, to establish their accuracy and authenticity
Initiate contact with Federal, state, and local officials; civic and business leaders; officials of lending institutions, medical facilities, societies; other organizations and individuals for the purpose of obtaining facts, signed statements, explanation of actions, and investigative lead
Plan and execute all company functions, including investigations, marketing, finances, case management, social media, company website and blog, and client relationships
Maintain contemporary knowledge of investigations field, industry trends, technology and investigative techniques
Demonstrate consistent networking abilities with law enforcement, prosecutors, defense attorneys and clients
Exhibit strong leadership to ensure company achieves financial objectives and high client satisfaction
Highly self-motivated, organized and independent
Maintain 24/7 availability, in all weather conditions to meet client needs and stringent deadlines
SPECIAL AGENT / CRIMINAL INVESTIGATOR 2008–2014
U.S. Federal Bureau of Investigation (FBI)
Under FBI Directors Robert Mueller, III and James F. Comey, investigated complex, multi-jurisdictional crimes of violence throughout the U.S. Led execution of warrants. Processed crime scenes. Conducted interviews and interrogations, including forensic interviews of children. Prepared affidavits. Maintained on-call status, 24/7; responded to emergent events throughout U.S.
As FBI Relief Supervisor, directed 20+ Special Agents, Task Force Officers & Professional Staff
As FBI Fugitive Coordinator, led investigations for America’s Most Wanted, FBI’s Top 10 Most Wanted and other investigations across U.S.
Presented cogent, weekly briefings
Coordinated with Behavioral Analysis Unit and federal/state/local law enforcement on cold cases
Communicated directly with executive leadership
Organized, prioritized and assigned leads/investigations to Special Agents & Task Force Officers
Team Leader (special operations) for surveillance, take-downs and multi-defendant arrests
Supervised work of multiple Task Force Officers from multiple Police Departments
Developed plans, funding, and in-depth proposals to FBI leaders, including FBI Director James F. Comey; managed budgets $100,000
Testified cogently as an expert witness in criminal trials in state and federal court
Maintained caseload of nearly 100 cases (average Special Agent caseload is 15 or less)
Cited in 2013 for outstanding performance (achieved by fewer than 5% of Special Agents)
Received “Outstanding” Rating (highest possible) in multiple performance categories
Led multiple press conferences/on camera interviews in Salt Lake City
Interviewed by NPR and FBI National Radio
FBI Specialized Expertise & Leadership Roles:
–Cellular Analysis Survey Team (CAST) member 2012–2014
One of only 30 (out of 14,000) agents selected to become a member of the this team, based on competence, reputation, performance, liaison abilities, and aptitude in technology, cellular technology, mapping, and overall comprehension of cell phone networks, protocols, and RF engineering. Review call detail records from networks (CDMA, GSM, iDEN); conduct network drive tests using JDSU software, plot cell phone site locations, construct cellular coverage areas using mapping software, and prepare detailed reports regarding network RF coverage.
Frequently called to respond throughout U.S. on high profile investigations, kidnappings, abductions, homicides, and other crimes
–Bank Robbery Coordinator 2010–2014
Provide daily response, oversight and coordination of bank robbery investigations in Utah, Montana and Idaho, including 19 FBI Resident Agencies within Salt Lake City Division.
Coordinate weekly meetings for the purpose of gathering/sharing intelligence among federal, state, and local law enforcement
Work closely with banking industry
Participate in press conferences, on-camera interviews
Plan/facilitate Bank Robbery Summits with banking industry, law enforcement, and media
Maintain arrest rates at or above 90% for bank robbery suspects
Pursued 200+ bank robbery cases since 2009
Bank robberies in Salt Lake area dropped significantly
–Violent Crimes, Major Offenders, Safe Streets Task Force 2008–2014
Created Salt Lake Area Task Force which investigates crimes of violence, including Hobbs Act and other robberies, kidnappings, fugitive cases, threats and extortion cases, Indian Country crimes, crimes aboard aircrafts, FBI Top 10 Wanted Most Wanted investigations, and drug investigations.
Coordinate weekly fugitive investigations
Assist local, state, and federal law enforcement in multi-jurisdictional investigations
Assist with subpoenas, court orders, and search warrants for cellular data
Created/hosted Annual Violent Crimes and Robbery Conference x 2 years, bringing 150 investigators, agents and others together for training and valuable networking
Facilitated 75+ bank robbery and multi-defendant Hobbs Act investigations in 2013 alone
Identified, arrested, and enabled successful prosecuted dozens of robbery defendants
DISTANCE EDUCATION FACILITATOR 2010–2014
Boston University
Provided feedback and graded assignments for students of Boston University’s Online Master of Criminal Justice Program. Communicated with professors and facilitators regarding students’ progress. Maintained daily interaction with students, answered questions, and provided insight and contemporary knowledge and expertise regarding criminal justice and relevant subjects.
Consistently rated as “Top Facilitator” by students throughout the U.S
Repeatedly requested to be a facilitator by Graduate Program Department Chair
DIVERSION INVESTIGATOR 2004–2008
U.S. Drug Enforcement Administration (DEA)
Conducted investigations of the illegal diversion of Schedule II through V Controlled Substances from drug manufacturers, distributors, physicians, pharmacies, clinics, and other DEA Registrants.
Coordinated/led complex, long term investigations
Directed audits and regulatory investigations
Conducted on-site facility security assessments; determined regulatory deficiencies
Investigated illegal sales/distribution by online pharmacies
Liaised with industry to ensure compliance with Controlled Substances Act
Built strong relationships with federal, state and local law enforcement
Developed relations with pharmaceutical companies worldwide
Made significant impact: stopped multiple physicians engaged in illegal sales and self-abuse
Many of my cases had a nationwide impact on diversion and abuse of prescription narcotic
SPECIAL INVESTIGATOR 2001–2004
U.S. Investigations Services, Inc. (USIS)
In immediate post-9/11 environment, conducted many in-depth background investigations to determine individuals’ suitability for security clearances. Prepared complex, lengthy reports.
Conducted 1000's of face-to-face interviews
Created supportive peer working group
Communicated effectively with company management, government officials, and private sector
My investigation completion rate was in the top 5% nationwide
My work enabled 100's of Federal Air Marshals to be trained and placed on flights across world
Named “Top Investigator” for Minneapolis Division in 2004
EDUCATION | training | certifications | LICENSES
Master of Business Administration (MBA), December 2016, University of Wisconsin, Oshkosh WI
Master of Criminal Justice (MCJ), May 2007, Boston University, Boston MA (GPA 4.0/4.0)
Bachelor of Arts Criminal Justice, May 2001, University of Wisconsin, Eau Claire WI
Law Enforcement Training & Qualifications:
Graduate, March 2009, FBI Academy, Quantico VA
Appointed by FBI Director as FBI Special Agent
Graduate, August 2004, DEA Academy, Quantico VA
Appointed by DEA Administrator as DEA Diversion Investigator
Certifications:
Basic Certification-Fair Credit Reporting Act (FCRA), National Association of Professional Background Screeners (NAPBS)
Advanced Certification-Fair Credit Reporting Act (FCRA), National Association of Professional Background Screeners (NAPBS)
[In progress: Certified Protection Professional (CPP), Professional Certified Investigator (PCI), and Physical Security Professional (PSP) exams through ASIS International]
[In progress: Fraud Examiner Certification through Association of Certified Fraud Examiners]
Reid Interviewing and Interrogation Technique Certification (Reid Institute)
Reid Advanced Interviewing and Interrogation Technique Certification (Reid Institute)
FBI Interviewing and Interrogation Certification (FBI Academy)
Licenses:
Private Detective License: State of Wisconsin, Department of Safety and Professional Services; License Number: 12408-63
Private Detective Agency License: State of Wisconsin, Department of Safety and Professional Services; License Number: 17145-62
Professional affiliations
Member, American Society for Industrial Security (ASIS)
Member, Association of Certified Fraud Examiners (ACFE)
Member, Professional Association of Wisconsin Licensed Investigators (PAWLI)
Member, National Association of Professional Background Screeners (NAPBS)